MASTER TERMS & CONDITIONS

Version 2.0 – January 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE ENROLLING

1. Interpretation

In these Terms and Conditions:

“Academy” / “we” / “us” / “our” means Titan Training Ltd, a company registered in Gibraltar, operating as Titan Academy.
“Student” / “you” / “your” means any individual enrolled on a Course.
“Course” means any online, hybrid, or in-person educational programme offered by Titan Academy.
“Course Fee” means the total fee payable for a Course, whether paid in full or by instalments.
“Platform” means the Titan Academy learning platform hosted at https://titanacademy.learnworlds.com
“Awarding Body” means any third-party organisation responsible for certification or accreditation, including ISSA.
“Study Materials” means digital or physical materials provided as part of a Course.

2. Contract Formation

2.1 These Terms constitute a legally binding contract between you and Titan Training Ltd.
2.2 Your enrolment is complete only when: you submit an enrolment form; you accept these Terms; payment (or first instalment) is successfully processed.

3. Enrolment & Eligibility

3.1 You are responsible for ensuring that the Course you enrol on is suitable for your intended professional use in your country or jurisdiction.
3.2 Titan Academy does not guarantee that any Course will permit you to practise in a regulated profession.
3.3 We reserve the right to refuse or cancel enrolment where eligibility requirements are not met or information provided is inaccurate.

4. Course Delivery

4.1 Courses are delivered: fully online; or via a blended (hybrid) format where stated.
4.2 We may make reasonable changes to course content, instructors, delivery format, or schedule where necessary, provided learning outcomes are not materially reduced.

4.3 Awarding bodies (e.g. ISSA): set their own exam rules, certification standards, and assessment criteria; issue certifications independently of Titan Academy; may change requirements without notice.

Titan Academy is not responsible for decisions made by awarding bodies.

5. Study Responsibilities

5.1 You are responsible for: managing your study time; meeting assessment deadlines; maintaining internet access and suitable equipment; complying with all platform rules and instructions.

5.2 Failure to complete assessments or exams does not entitle you to a refund.

6. Fees & Payments

6.1 Course Fees

All Course Fees are stated at point of purchase. Fees may be paid in full or via an agreed instalment plan.

6.2 Instalment Plans

Instalment plans are not subscriptions. You remain liable for the full Course Fee, even if you stop studying. Missed or failed payments may result in suspension of platform access.

6.3 Late Payments

We reserve the right to: suspend access to Courses; require immediate payment of outstanding balances; charge reasonable administration fees.

7. Refunds & Cancellations (IMPORTANT)

7.1 Cooling-Off Period

If you are a consumer under EU law, you may cancel within 14 days of enrolment provided you have not accessed course materials. If access has begun, you waive your right to a refund.

7.2 After Access Begins

Once: platform access is granted, or course materials are accessed, NO refunds will be issued.

7.3 Instalment Plans

Cancellation does not cancel outstanding instalments. All remaining payments remain due.

7.4 Awarding Body Fees

Exam fees, certification fees, or third-party charges are non-refundable.

7.5 Course Withdrawal by Academy

If we withdraw a Course before it begins, any fees paid for that Course will be refunded.

8. Deferrals

8.1 Deferrals may be offered at our discretion and may incur a fee.
8.2 Deferrals do not freeze instalment obligations unless agreed in writing.

9. Intellectual Property

9.1 All Course Materials are the intellectual property of Titan Academy or its licensors.
9.2 You may not: 

share, copy, sell, or distribute materials; record sessions without permission; upload materials to AI systems. Breach may result in termination without refund.

10. Conduct & Discipline

10.1 You must act professionally and respectfully.
10.2 Harassment, abuse, misuse of the Platform, or IP breaches may result in: suspension; removal from Courses; loss of access without refund.

11. Health & Physical Activity Disclaimer

11.1 Courses involving physical activity are undertaken at your own risk.
11.2 You are responsible for ensuring you are medically fit to participate.
11.3 Titan Academy does not provide medical advice.

12. Data Protection

12.1 Personal data is processed in accordance with our Privacy Policy available at:
https://www.titanacademy.eu

13. Limitation of Liability

13.1 We are not liable for:

loss of income; career outcomes; exam failure; changes made by awarding bodies.

13.2 Our total liability shall not exceed the Course Fee paid in the preceding 12 months.

Nothing limits liability for death or personal injury caused by negligence.

14. Complaints

14.1 Complaints must be submitted in writing to contact@titanacademy.eu

14.2 We will investigate and respond within a reasonable timeframe.

15. Governing Law

15.1 These Terms are governed by the laws of Gibraltar.
15.2 Courts of Gibraltar shall have exclusive jurisdiction.

16. Amendments

We may update these Terms from time to time. The latest version will always be published on our Website.
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