Privacy policy
Last updated: 2 January 2026
This Policy applies as between you, the User of this Web Site and Titan Training LTD the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1. Definitions and Interpretation
In this Privacy Policy, the following terms shall have the meanings set out below:
“Account” means the account you create to access and use Titan Academy’s online learning platform.
“Cookie” means a small text file placed on your device when you visit our Website, as explained in our Cookie Policy.
“Data” / “Personal Data” means any information relating to an identifiable individual, as defined by the Gibraltar Data Protection Act and the EU General Data Protection Regulation (GDPR).
“We” / “Us” / “Our” means Titan Training Ltd, a company registered in Gibraltar, operating under the brand Titan Academy.
“Website” means https://www.titanacademy.eu
and the online learning platform hosted at https://titanacademy.learnworlds.com
.
“You” / “Your” means the user, student, or visitor accessing our Website and services.
2. Information About Us
Titan Academy is an online learning platform delivering fitness, wellness, and coaching education globally.
Legal entity: Titan Training Ltd
Registered in: Gibraltar
Registered office: Gibraltar
Email: contact@titanacademy.eu
Websites:
https://www.titanacademy.eu
https://titanacademy.learnworlds.com
For the purposes of applicable data protection laws, Titan Training Ltd is the Data Controller of your personal data.
3. Data Collected
We may collect the following personal and non-personal data, depending on how you interact with our services:
Full name and contact details (email address, phone number)
Billing and payment information (processed securely by third-party payment providers)
Course enrolment, assessments, academic progress, and certification-related records
Communications you send to us (emails, messages, support requests)
Technical data (IP address, browser type, device information, usage statistics)
Marketing preferences and consent records
We only collect personal data that is necessary to provide, operate, and improve our educational services.
4. Our Use of Data
We use your personal data to:
Create and manage your Account
Provide access to courses, learning materials, and assessments
Communicate essential course updates and administrative notices
Process payments and issue invoices
Provide customer and technical support
Personalise and improve your learning experience
Maintain platform security and prevent misuse or fraud
Comply with legal, tax, regulatory, and accreditation obligations
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Third-Party Services and External Links
5.1 Service Providers and Awarding Bodies
We use trusted third-party service providers to support our operations, including payment processing, email delivery, analytics, course hosting, and certification administration. These may include:
Stripe and PayPal (payment processing)
LearnWorlds (learning management system)
Google Analytics (website analytics)
International Sports Sciences Association (ISSA) and other recognised awarding or accreditation bodies, where required for assessment, certification, verification, quality assurance, or regulatory compliance
5.2
These third parties process personal data only as necessary to perform their services and are contractually required to safeguard your data.
5.3
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies.
6. Business Transfers
If Titan Training Ltd or any part of its business is sold, transferred, or restructured, relevant personal data may be transferred to the new owner or operator, subject to the same data protection commitments set out in this Privacy Policy.
7. Controlling Access to Your Data
You may control how your data is used by:
Managing your Account settings within the learning platform
Updating or unsubscribing from marketing communications
Requesting correction or deletion of your personal data by contacting contact@titanacademy.eu
8. Your Right to Withhold Information
You may choose not to provide optional personal data.
However, withholding required information may prevent access to certain courses, certifications, or platform features.
9. Accessing Your Personal Data
You have the right to request a copy of the personal data we hold about you.
Requests must be made in writing to contact@titanacademy.eu
.
We aim to respond within 30 days of receiving a verified request.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
Secure servers and encrypted connections (SSL)
Restricted access to authorised personnel only
Ongoing monitoring of platform and system security
While we take reasonable steps to protect your data, no online transmission can be guaranteed to be completely secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.
Your continued use of our Website or services constitutes acceptance of the revised policy.
12. Lawful Basis for Processing, Data Retention, and Your Rights
12.1 Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Contractual necessity: to deliver courses and services you have enrolled in
Consent: for marketing communications and optional updates
Legal obligation: to comply with tax, accounting, accreditation, and regulatory requirements
Legitimate interests: to improve services, maintain security, and prevent fraud, provided such interests do not override your rights
12.2 Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
Course, assessment, and certification records retained to support accreditation, verification, and audit requirements
Financial and transaction data retained in accordance with applicable tax and accounting laws
When data is no longer required, it is securely deleted or anonymised.
12.3 Your Data Protection Rights
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your personal data (where legally permissible)
Restrict or object to certain processing activities
Request data portability in a commonly used electronic format
Requests should be sent to contact@titanacademy.eu
.
12.4 Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
12.5 Right to Lodge a Complaint
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the relevant supervisory authority.
For Gibraltar, this is the Gibraltar Regulatory Authority (GRA).
You may also lodge a complaint with your local EU data protection authority if you are based in the European Union.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: contact@titanacademy.eu
Website: https://www.titanacademy.eu
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